Most agency MDs are losing margin they can't see. This newsletter is about finding it. 

Practical thinking on agency operations, delivered every few weeks. Profitable delivery, capacity planning, and the habits that protect margin - from someone who's spent 19 years inside agencies. 

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For many marketing agencies, the promise of AI is compelling. Smarter workflows, better use of time, and clearer insights. But in reality, AI adoption remains slow. Not because the tools aren't ready, but because many agencies aren't.