Most agency MDs are losing margin they can't see. This newsletter is about finding it. 

Practical thinking on agency operations, delivered every few weeks. Profitable delivery, capacity planning, and the habits that protect margin - from someone who's spent 19 years inside agencies. 

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Recent Articles

Marginal gains

31/03/2025

Continuous improvement. What every business should be striving for.

I'm a big fan of breaking big tasks down into little, more manageable ones. I think most project managers are.

Monday, Monday

03/03/2025

So, Monday has rolled around again. And whether you weekend was filled by being a glorified taxi driver for your kids' busy social lives, spent on long country walks and pub trips (ah, those we're the days...) - or something entirely different! - it's likely that by now, last week's work feels like a distant memory.

But that's often easier said than done when timelines are tight, the pressure is on, and the business' focus is on revenue.