Practical thinking on agency operations, delivered every few weeks. Profitable delivery, capacity planning, and the habits that protect margin - from someone who's spent 19 years inside agencies.
Recent Articles
You must have been there - at a wedding or dinner party, or (more likely for me, these days) a whole-class village hall birthday party...when the 'what do you do?' question comes up.
If you know me, you know it's my favourite colour. At one point I had on a purple coat, purple bag and was sitting on a purple chair, waiting to go in for a client meeting. My colleague at the time had the most unprofessional fit of the giggles.